Welcome to Cross Tie Solutions. These Terms of Service ("Terms") govern your access to and use of the website at https://crosstie.app, our application platforms, and our communication services (collectively, the "Services").
By creating an account, accessing, or using our Services, you agree to be bound by these Terms.
1. Account Registration
You agree to provide accurate, current, and complete information during registration and keep your account details updated. You are responsible for safeguarding your password and account credentials.
2. SMS / Text Messaging Terms & Conditions
Cross Tie Solutions offers an SMS messaging service to provide transactional notices, system alerts, account security verifications, and organizational reminders.
SMS Program Terms & Carrier Disclosures
- Program Name: Cross Tie Solutions SMS Notifications
- Program Description: When opted in, you will receive transactional alerts, one-time security codes (MFA), account notifications, event updates, and ministry workflow reminders.
- User Opt-In: You explicitly opt in to receive text messages by providing your mobile telephone number and selecting/checking the SMS consent box during registration or within your account settings on https://crosstie.app. Consent is not a condition of purchase.
- Message Frequency: Message frequency varies depending on your user activity, account configuration, and organization notification preferences.
- Message & Data Rates: Message and data rates may apply for any messages sent to you from us and to us from you. Check with your wireless carrier for details on your plan.
- Opt-Out / Cancellation (STOP): You can cancel the SMS service at any time. Simply reply or text STOP to any message received from us. After sending STOP, you will receive a single confirmation SMS confirming unsubscription. You will receive no further messages unless you re-subscribe.
- Customer Support / Help (HELP): If you need assistance, reply with the keyword HELP to any message, email us directly at [email protected], or visit https://crosstie.app.
- Carrier Liability Disclaimer: Wireless carriers (including AT&T, T-Mobile, Verizon, Sprint, and regional carriers) are not liable for delayed or undelivered messages.
- Privacy Policy: Our handling of mobile information is governed by our Privacy Policy. We do not share or sell mobile opt-in data to third parties for marketing purposes. View our full Privacy Policy at https://crosstie.app/privacy.
3. Acceptable Use Policy
You agree not to use our Services to transmit unsolicited, fraudulent, or harassing messages, or attempt to compromise the integrity and security of our platform.
4. Limitation of Liability
In no event shall Cross Tie Solutions, its directors, employees, or partners be liable for any indirect, incidental, special, or consequential damages arising from the use of the Services.
5. Contact Us
If you have questions about these Terms of Service, please contact us at:
- Company: Cross Tie Solutions
- Website: https://crosstie.app
- Support Email: [email protected]